Rancor Aquatics Terms & Conditions

All prices are in CAD (unless otherwise stated) and exclusive of packing and freight costs.

The first 5% DOA is customer risk however extra fish are usually included to offset common losses that may occur.

DOA's must be reported within 24 hours accompanied by a photo of the fish in the sealed bag. At which time, a credit for the fish will be applied and will not include redemption of freight cost.

All DOA credits are put towards a future order.

Invoices are to be paid in the first 7 days unless otherwise agreed upon.

Payment options include etransfer (to info@rancoraquatics.com) or cheque made out to Rancor Aquatics Wholesale. Any and all NFS cheques, a $25 charge will be added to the balance.

Prices are subject to change and other associated costs could include permitting or cites fees (if needed), box charge, heat pack charge (if needed), packing charge, freight charge, and any applicable taxes. Any additional costs will be conveyed prior to ordering in the event of.

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